Terms & Conditions

 

CONDITIONS OF SALE

 

 

 

1. DELIVEY DATES AND LEAD TIMES are given as a guide only and shall not be the essence of the contract. Where delivery is delayed by circumstances beyond our control we will arrange an alternative expected date for delivery. However even under such circumstances we undertake that delivery will be within a reasonable period of time.

 

 

 

2. COLOUR MATCH, is as exact as manufacturing processes’ and materials allow and must be checked before installation, (Example, woods and natural materials and therefore will have grain and colour difference. Tiles, ceramics and acrylics have different light characteristics and will appear slightly different in certain light conditions to others). Where batch numbers are quoted please check before installation.

 

 

 

3. ON DELIVERY OR COLLECTION. All goods must be checked and shortages or visible faults, (obvious to you as the consumer), must be reported to us within 5 days.

 

 

 

4. ALL GOODS must be unwrapped before fitting is commenced (eg. Screwing legs to bath) and fully checked. It is advisable to organise delivery in advance of the date contractors arrive, to avoid holding up installation. Note: It is advisable to do so before removal of existing items. If goods are found to be damaged or incorrect, Lowcost interiors will sort the problem out as soon as possible, the customer must give a reasonable time for this to be carried out. Note: To avoid delay or difficulty in assessing, correcting or exchanging any item found to be not suitable it is imperative that the customer or the fitter, DO NOT FIT THE PRODUCT IF IT IS EASILY IDENTIFIABLE AS INCORRECT IN ANY WAY. Fitting could be seen by a manufacturer as the end user being satisfied with the finish and suitability.

 

 

 

5. PRE ASSEMBLED (DRY FITED) ITEMS, such as taps, showers and cistern fittings are packaged only demonstrate that all parts are supplied and will require to be adequately sealed by the installer when the installation is commenced.

 

 

 

6. WHEN DELIVERY IS ARRANGED it is only to your front door, our staff are not authorised to assist further than this.

 

 

 

7. LOWCOST INTERIORS DO NOT UNDERTAKE FITTING WORK. Any. Such work must be agreed, paid for and organised between the customer and fitter. Any name given by a salesman is not an endorsement of that fitters services by Lowcost interiors.

 

 

 

8. GOODS MUST BE PAID FOR AFTER FOUR WEEKS IN STOCK. When in excess of this, unless agreed for in writing. Lowcost interiors reserve the right to charge a reasonable fee for storage, this amount will be advise to you once 4 weeks elapse. Any late payments will incur interest charges 2% over base rate. If you wish to store goods in excess of 4 weeks please discuss this with the salesperson and have it written on the order at the time of purchase. All cash and cheque payment refunds can only be issued as a cheque or credit note. Under no circumstances will cash be given as a refund

 

 

 

9. UNPRESENTABLE CHEQUES will incur a charge of £15.00. Plus interest and any cost incurred by us.

 

 

 

10. WHERE GOODS ARE CANCELLED OR RETURNED which are not required. Lowcost interiors will issue a credit note and/or deduct a cancellation charge, to our choice and assessment. (MINIMUM Cancellation charge is 25% of TOTAL price of the goods, where these are not part of the company’s core stock range. If from the core stock range the costs will be assessed, but would usually amount to 25% of the products if in acceptable resalable state.

 

 

 

11. GOODS MUST BE PAID FOR PIOR TO DELIVERY OR COLLECTION. If payment is by personal or business cheque, allow 6 working days to clear.

 

 

 

12. Lowcost interiors intends to rely upon the written terms set out here and on the other side of this document. If you require and changed please make sure you ask for these to be put in writing. In that way, we can avoid any problems surrounding what the Company and you the customer is expected to do.

 

 

 

13. The Customer is responsible for accessibility to the delivery address

 

 

 

14. WEEE REGULATIONS. Lowcost interiors will dispose of unwanted old appliances, on a ‘like for like’ basis, free of charge to the customer, (collection is at an extra charge). Please ask for details